Welcome to SakeSale (in Chinese: 清酒匯, hereinafter referred to as "we" or "the website"). Before using the website, please read the following terms and conditions carefully. By using the website, you agree to comply with the following terms and conditions.
Sales Terms
1.1 Age Restriction
Customers must be at least 18 years old to register an account on the website and purchase alcoholic products. In accordance with Hong Kong law, we are prohibited from selling or supplying intoxicating alcoholic products to minors during the course of business.
1.2 Product Information
The website provides product information including but not limited to the types, brands, origins, prices, and descriptions of alcoholic products. We make every effort to ensure the accuracy and completeness of the product information but do not guarantee its absolute accuracy. We reserve the right to correct or cancel any related orders in the event of any errors or omissions.
1.3 Order Confirmation
After you place an order on the website and complete the payment, we will review the price and inventory of your order and reserve the right to revise or cancel the order.
1.4 Inventory Limitations
Due to high product turnover, the displayed product inventory on the website may differ from the actual quantity in stock. Therefore, we will review the inventory quantity and confirm the order as soon as possible after you place it. If the product you ordered is temporarily out of stock, we will notify you promptly and provide appropriate solutions. We reserve the right to revise or cancel the order.
1.5 Product Pricing
Generally, product prices are listed at the currently displayed valid prices and are subject to change without prior notice. In the event of a pricing error on the website and you have already completed the payment, we will notify you promptly and provide appropriate solutions. We reserve the right to revise or cancel the order.
1.6 Order Cancellation
After you place an order on the website and complete the payment, in the event that we ultimately cancel the order, we will arrange the refund as soon as possible. You agree and accept that we are not obligated to provide any additional compensation for order cancellation.
1.7 Shipping Service
We will make every effort to arrange delivery as soon as possible after confirming the order. The delivery time may vary depending on the delivery location and other factors. Please ensure that you provide the correct delivery address and contact information. The delivery period may be affected by force majeure factors, and we will not be responsible for any delays or losses caused by such factors. Please refer to the Delivery & Shipping Policy posted on the website for detailed delivery arrangements.
1.8 Return and Exchange
In response to special circumstances, we may provide return and exchange services. The detailed Return Policy will be published on the website, and you should read and comply with the relevant policy.
1.9 Promotion policy:
- Promotion Policy for Discount Codes: Discount codes can generally be used repeatedly ("repeated use" refers to using the same login account information, including email address, delivery address, or phone number, more than once). However, the website reserves the right to change the terms and conditions for using discount codes at any time.
- Promotion Policy for Cash Codes: Cash codes are generally one-time use and cannot be repeated ("repeated use" refers to using the same login account information, including email address, delivery address, or phone number, more than once). The website reserves the right to change the terms and conditions for using cash codes at any time.
- Promotion Policy for Game Codes: To ensure fairness, each game participant can only receive a promotional code once for each game activity. The company reserves the right to disqualify participants without further notice. Game codes are generally one-time use and cannot be repeated ("repeated use" refers to using the same login account information, including email address, delivery address, or phone number, more than once). The website reserves the right to change the terms and conditions for using game codes at any time.
Account and User Responsibilities
2.1 Account Registration
Prior to using certain functionalities of this website, you may need to register an account. During registration, you are required to provide accurate, complete, and up-to-date personal information and ensure the security of your account information.
2.2 Account Security
You are responsible for safeguarding your account and password and are liable for all activities conducted using your account and password. If you discover any unauthorized use of your account, please notify us immediately.
2.3 User Responsibilities
You agree to use this website in a lawful and honest manner. You shall not engage in any illegal activities or activities that infringe upon the rights of others or harm their interests, including but not limited to:
- Unauthorized access, alteration, or deletion of information belonging to other users.
- Spreading information containing viruses, malicious software, or other harmful content.
- Interfering with or disrupting the normal operation of this website.
- Disseminating defamatory, libelous, obscene, or offensive content.
- Violating any applicable laws and regulations.
Intellectual Property
All content on this website, including but not limited to text, images, graphics, trademarks, logos, audio, and video, is protected by relevant intellectual property laws. Without prior written consent from us or the respective rights holders, you may not use, copy, modify, distribute, transmit, or display the content on this website in any way.
Disclaimer
3.1 All content on this website is provided for general information and reference purposes only. We make every effort to ensure the accuracy, completeness, and timeliness of the information on this website. However, due to the dynamic nature of sake products and the market, we cannot guarantee that the information on this website is always accurate, complete, and up-to-date. Therefore, you assume the risk when using the information on this website.
3.2 We shall not be liable for any direct or indirect losses or damages arising from the use of this website or reliance on the information provided on this website. These losses or damages may include but are not limited to:
- Losses or damages arising from the quality, taste, or performance of the products not meeting your expectations.
- Any loss, injury, or discomfort caused by your improper or unreasonable use of the products.
- Delivery delays, damages, or losses caused by the delay, error, mistake, or negligence of third-party suppliers or transportation companies.
- Website interruption, malfunction, data loss, or other losses caused by network connectivity, server failures, computer viruses, hacker attacks, or other technical issues.
3.3 We shall not be liable for any direct or indirect losses or damages arising from the sale of goods and services to customers. This includes any losses arising from the quality, performance, effectiveness, or reliability issues of the goods or services and any resulting loss of profits, business, or reputation. We recommend that you conduct your own research and investigation before using this website and seek professional advice when necessary. You should assess and select the purchased goods and services based on your own judgment and responsibility.
3.4 We reserve the right to change the content, features, services, or prices on this website at any time and may modify the terms and conditions at any time. We will make reasonable efforts to notify you of such changes through website announcements or other appropriate means.
3.5 You shall comply with applicable laws and regulations when using this website. If you violate these terms and conditions or any applicable laws and regulations, we reserve the right to suspend or terminate your access to this website.
Agreement Interpretation and Governing Law
4.1 Agreement Interpretation: The interpretation and application of these terms and conditions shall be governed by relevant laws and regulations.
4.2 Governing Law: The establishment, validity, performance, interpretation, and any disputes related to these terms and conditions shall be governed by the laws of the relevant jurisdiction.
We reserve the right to terminate or modify the above terms and conditions, and in any dispute, our decision shall be final and binding. Thank you for reading and complying with our terms and conditions. If you have any questions, please contact our customer service department.
Last updated: 15/02/2023
